Tuesday, March 24, 2009

Do you know when you've succeeded?

In his Law Biz Blog, consultant Ed Poll reminds us of the value educating our clients and reminding them of the importance of our services. Repeatedly self-selling our representation to our clients.
How many of our clients don’t realize or appreciate the success we bring to the table for them? What have you done to educate them about the process of your representation? I was fighting myself because I had never been in Red Rock Canyon before. Most of your clients have never been involved in the judicial process before. And even sophisticated clients with previous involvement don't truly appreciate what lies ahead. What have you done to show them a preview of what’s to come? What have you done to make their journey easier? What have you done to shine a flashlight on the road in front of them?

When you shine the flashlight, and they still agree to move forward, the likelihood is that they will pay you your full fee without question and promptly in accordance with your engagement agreement.
Please click here for Ed's entire article.

Please be sure to visit www.hardinglaw.com, the website for the law firm of Harding & Associates, for more information on California family law.

No comments:

USB Connections

It is amazing how much stuff I have plugged in to my computer. There is my internet phone. My webcam. Speakers. Multiple monitors. Wi-fi. A ...